top of page

SHIPPING & RETURNS

SHOPPING WITH RAIN & ROOTS

Rain & Roots products are currently available through our authorised retail partners.

Our website serves as an information platform and directs customers to these marketplaces for purchasing.

WHERE CAN I BUY?

Rain & Roots products are currently available on:

Availability may vary depending on location and marketplace inventory.

SHIPPING

All shipping, order fulfilment, delivery timelines, and tracking are managed by the marketplace from which you purchase.

Delivery estimates and shipping charges are determined by the respective platform.

Please refer to the shipping information provided during checkout on Amazon, Flipkart, or Blinkit.

RETURNS & REFUNDS

Since purchases are completed through authorised marketplaces, all returns, refunds, replacements, and cancellations are governed by the policies of the respective platform.

If you require assistance regarding:

  • Returns

  • Refunds

  • Replacements

  • Order cancellations

  • Delivery issues

please contact the customer support team of the marketplace where your order was placed.

DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect product, please report the issue through the marketplace from which you purchased.

Most platforms provide dedicated support to help resolve such issues according to their applicable policies.

PRODUCT QUESTIONS

If you have questions about our products, ingredients, fragrances, or brand, we'd be delighted to hear from you.

Please reach out through our Contact Us page, and our team will be happy to assist.

bottom of page